He ran diagnose debug flow on the firewall. The logs showed the traffic hitting the correct policy. It matched the URL. It applied the webfilter profile. Then, the magic:
set ovrd-permit – wait, no. That wasn't the issue. fortigate web rating override not working
It was 11:47 PM on a Friday. Marcus, the sole network admin for a mid-sized logistics company, was finally shutting down his laptop. His phone buzzed. It was Carla from HR. He ran diagnose debug flow on the firewall
