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Register entity. File as a non-profit (501(c)(3) in the US, Charity in UK/CA). Open a bank account.

Intake system. Create a paper or digital form (name, issue, urgency, prior lawyer, income level). Use a simple CRM like Airtable or LegalServer (free for small clinics). free legal advice centre

Full launch. Publish hours. Partner with 211 (or local helpline) for referrals. 6. Common Service Areas (Start with 2-3) Do not try to do everything. Pick high-volume, solvable problems: Register entity