Three days later, a reply. "Thank you for the video. Please perform a 'Hard Reset' (hold power button for 40 seconds). If the issue persists, please remove the bottom panel and send a photograph of the motherboard, focusing on the area around the keyboard connector." I don't own a guitar pick or a spudger. I used a credit card and a butter knife. The plastic clips screamed as they snapped. I took a blurry photo of a green board speckled with tiny silver cities. I sent it.
Kevin sighed. It was a sigh that contained multitudes. The sigh of a man who had seen the seventh ring of tech support hell. my asus warranty
My $2,000 gaming and coding companion was dead. No lights, no hum, no whirring fans. Just the ghost of a coffee stain on the desk beside it. Three days later, a reply
